Facilities & Office Manager

About the role

The Facilities & Office Manager will ensure the smooth operation of the company's premises, logistics and administrative services. Reporting to senior stakeholders, you will oversee facilities contracts, fleet administration and office support functions in a fast‑paced environment.

Key responsibilities

• Manage facilities contracts such as cleaning, HVAC, waste, alarms, CCTV and water heating.
• Oversee office maintenance, repairs, furniture and general premises upkeep.
• Handle insurance renewals, supplier documentation and compliance paperwork.
• Ensure fire safety equipment is serviced across all locations.
• Prepare, monitor and manage the annual facilities budget.
• Coordinate parking permits and support office operational requirements.
• Administer company fleet, including fuel cards, congestion charges, Dart Charge accounts and parking fines.
• Support vehicle insurance renewals and claims processing.
• Act as primary contact for hotel and rail bookings.
• Manage company purchasing through Amazon and general business administration.
• Lead a team of three direct reports, conducting performance reviews and development planning.
• Collaborate with internal departments, contractors, suppliers and external service providers.
• Report on operational performance, business risks and facilities matters to senior stakeholders.

Required profile

• Previous experience in facilities management, office management, logistics or a similar operational leadership role.
• Proven experience managing supplier contracts, budgets and service providers.
• Strong people‑management skills with experience leading and developing a team.
• Excellent organisational and problem‑solving abilities.
• Ability to communicate confidently with stakeholders at all levels.
• Experience handling multiple priorities in a busy environment.

Required skills

• Microsoft Office