Field Infrastructure Engineer

About the role

Join a UK‑wide Field Infrastructure team delivering critical IT services across multiple sites. The role involves lifecycle management, advanced support, and infrastructure projects while travelling across the country.

Key responsibilities

• Maintain, upgrade, and support physical IT infrastructure across multiple UK locations, including servers, end‑user devices, networking equipment, medical and imaging systems, and power/cooling technologies.
• Manage the full lifecycle of infrastructure assets – installation, relocation, upgrades, and decommissioning – in line with service level agreements.
• Provide 3rd‑line technical support, on‑site troubleshooting and root‑cause analysis for complex issues.
• Collaborate with internal teams and external vendors to ensure high availability, performance, and compliance.
• Contribute to infrastructure projects, new site roll‑outs and continuous‑improvement initiatives.

Required profile

• Strong experience in infrastructure engineering across servers, networks and end‑user computing.
• Knowledge of networking fundamentals such as DHCP, DNS and IP addressing.
• Experience delivering 3rd‑line or higher technical support in complex environments.
• Familiarity with ITIL service‑management practices.
• Industry certifications (e.g., CCNP, MCSE) or equivalent.
• Willingness to travel and work on‑site across the UK.
• Desirable exposure to medical or imaging systems.

Required skills

• Servers
• End‑user devices
• Networking equipment
• Medical imaging systems
• Power and cooling technologies
• DHCP
• DNS
• IP addressing
• 3rd line support
• ITIL
• CCNP
• MCSE

What we offer

• Salary £45,000‑£50,000 per year
• 25 days holiday plus the option to buy more
• Private healthcare and wellbeing services
• Retail discounts, subsidised gym membership and cycle‑to‑work scheme
• Annual healthcare allowance and additional lifestyle benefits