General Manager – Supported Housing

About the role

Our client, an established not‑for‑profit supported housing provider, is seeking an experienced General Manager to lead the organisation through a period of rapid growth and transformation. Reporting directly to the Board, you will be responsible for day‑to‑day operations, ensuring safe, compliant, and financially sustainable services for vulnerable residents.

Key responsibilities

• Lead multidisciplinary teams across housing, property, finance, QA/compliance, HR and business support.
• Deliver strategic objectives through effective operational leadership and clear direction.
• Drive service improvement, transformation and operational excellence.
• Ensure robust governance, safeguarding, regulatory compliance and quality assurance.
• Manage financial performance, budgets, occupancy, income collection and commercial sustainability.
• Develop a culture of accountability, collaboration and continuous improvement.
• Build and maintain strong relationships with local authorities, commissioners and key stakeholders.
• Provide accurate reporting, performance analysis and risk management to the Board.

Required profile

• Significant senior leadership experience in intensive/support housing, social housing, adult social care or a similar regulated environment.
• Strong operational, commercial and financial management expertise.
• Proven track record of delivering organisational change and service improvement.
• Excellent leadership, stakeholder engagement and communication skills.
• Hands‑on approach combined with strategic thinking and sound commercial judgement.

Required skills

What we offer

• Senior leadership role with real influence over strategy and operations.
• Competitive salary £65,000‑£80,000 plus up to 20% performance‑related bonus.
• Two‑year initial contract with the possibility of extension.
• Opportunity to shape the future of a growing not‑for‑profit housing organisation.