Ground Maintenance Operative

About the role

You will join the local Estate Services team in Croydon, reporting to the Estate Services Manager. The role involves keeping communal areas clean, tidy and well‑maintained, while also carrying out basic repairs and supporting the cleaning and gardening crews.

Key responsibilities

• Perform spot cleaning of communal areas – sweeping, vacuuming, mopping, dusting, polishing and litter picking.
• Maintain refuse chutes, bins and bin areas, ensuring they are clean and disinfected.
• Operate cleaning machinery such as jet washers and steam cleaners for deep‑cleaning tasks.
• Carry out minor, semi‑skilled repairs (joinery, basic plumbing, internal painting, graffiti removal, lock changes) as directed.
• Report any defects you cannot resolve and follow up with the maintenance department.
• Conduct inspections, tests and submit detailed reports when required.
• Provide cover for colleagues and act as a first point of contact for residents, referring enquiries when necessary.
• Observe health and safety procedures, wear provided protective equipment and work safely at all times.

Required profile

• Physically fit and able to perform demanding manual work.
• Friendly, polite and professional demeanor when dealing with residents and visitors.
• Awareness of vulnerable customers and ability to flag their needs.
• Understanding of health and safety legislation and willingness to follow safe work systems.

Required skills

• Use of jet washers and steam cleaners.
• Basic plumbing tasks such as unblocking sinks or toilets.
• Simple joinery and internal painting.
• Graffiti removal and basic lock‑changing.