Host / Receptionist – West Village (12‑month Fixed‑Term)

About the role

Join Bruntwood as the friendly face of the West Village building in Leeds City Centre. This 12‑month fixed‑term position involves welcoming visitors, supporting tenants, and helping to create a vibrant community within the workspace.

Key responsibilities

• Deliver a positive customer experience for all building visitors and tenants.
• Serve as the first point of contact, answering enquiries and managing the daily mailbox.
• Support and facilitate events, meetings, and customer viewings.
• Host meeting rooms, co‑working spaces, lounges and other communal areas, maintaining high standards of presentation and, where applicable, food and beverage service.
• Collect and update customer intelligence in internal systems to aid sales and retention.
• Collaborate with colleagues across departments and promote workplace wellbeing.

Required profile

• Can‑do attitude with a willingness to work in a fast‑paced, dynamic environment.
• High attention to detail and a strong motivation to exceed customer expectations.
• Excellent communication skills and a natural ability to build professional relationships.
• Previous experience in hospitality, retail, cabin crew or similar customer‑facing roles.
• Administrative experience, including managing an enquiries mailbox on a daily basis.

Required skills

What we offer

• Full‑time schedule: Monday‑Friday, 07:00‑16:00 (40 hours per week).
• Opportunity to work within a thriving community of businesses and professionals.
• Experience in a commercial property environment with exposure to events and tenant services.