IT Technician – School IT Support

About the role

We are seeking an experienced IT Technician to join a busy, supportive IT team within a well‑established educational environment. Working closely with the IT Manager, you will ensure the school’s technology infrastructure runs smoothly and securely, providing high‑quality support to staff and students.

Key responsibilities

• Deliver 1st and 2nd line IT support across the school.
• Maintain availability and security of all IT systems and digital services.
• Administer Microsoft 365 services and support end users.
• Manage Azure and on‑premises Active Directory, Group Policy and AD Federation Services.
• Support Microsoft Teams and SharePoint in classroom settings.
• Deploy and manage devices using SCCM, Intune and Windows Autopilot.
• Support VMware virtual server infrastructure.
• Maintain Windows Server and desktop operating systems.
• Assist with data protection, cyber‑security and safeguarding compliance.
• Produce clear technical documentation and user guides.

Required profile

• Previous experience as a Senior IT Technician or similar support role.
• Excellent customer service and communication skills.
• Fluent written and spoken English.

Required skills

• Microsoft 365 administration
• Azure Active Directory and on‑premises Active Directory
• Microsoft Teams and SharePoint administration
• SCCM, Intune and Windows Autopilot
• VMware virtualization
• Windows Server and Windows desktop operating systems
• Cyber‑security and data‑protection best practices
• Technical documentation creation