Junior Operations Supervisor

About the role

Gopuff is seeking a motivated Junior Operations Supervisor to join its site leadership team. Reporting to the Site Leader, you will help maintain high operational standards at our micro‑fulfilment centers, ensuring timely and accurate order fulfillment for customers.

Key responsibilities

• Lead the warehouse team during your shift, demonstrating best practices and managing staff.
• Train new team members on processes and product handling.
• Accurately pick and pack orders for dispatch.
• Support Delivery Partners to ensure smooth deliveries.
• Resolve customer issues related to substitutions or out‑of‑stock items.
• Receive inbound goods, verify counts against purchase orders, and address discrepancies.
• Manage inventory placement, conduct cycle counts, and minimize stockouts.
• Maintain a clean, organized, and compliant warehouse environment.
• Assist with onsite health and safety compliance.

Required profile

• Experience in a restaurant, retail, or warehouse setting.
• Strong work ethic, punctuality, responsibility, and honesty.
• Effective communication and a positive, team‑oriented attitude.
• Flexibility to work shifts between 7 am and 3 am.

Required skills

• Basic proficiency with web‑based software applications such as Microsoft Office.
• Familiarity with Google Workspace.

What we offer

• Holiday and sick pay.
• Weekly pay cycle.
• Opportunities for career growth within Gopuff.