Learning & Development Coordinator – 12‑Month Fixed‑Term

About the role

We have a great opportunity for a Learning & Development Coordinator on a 12‑month fixed‑term contract to join our team at the Heathrow office. You will help deliver engaging training through the Menzies Academy and Trainee Academy, supporting the L&D Manager and Advisor on a range of learning initiatives.

Key responsibilities

• Deliver the Trainee Academy, supporting onboarding and induction for trainees and professional hires.
• Act as the first point of contact for training queries, managing shared inboxes and coordinating bookings.
• Work with Training Managers and HR Business Partners to plan qualification pathways and monitor progress.
• Support apprentice onboarding and liaise with training providers such as BPP, Kaplan and First Intuition.
• Track trainee performance and ensure a smooth learning journey.
• Manage L&D administration, including invoices, expenses and system updates.
• Maintain Learning Management Systems (Kallidus & Articulate) and the HR database (Bob) with accuracy.
• Assign and track e‑learning modules, attendance and completion reports.
• Keep the Menzies Academy calendar up to date and help organise learning events.
• Build relationships with course facilitators and providers to ensure high‑quality learning experiences.
• Support the L&D Manager and Advisor with projects and new initiatives.
• Collaborate with the wider HR team, providing ad‑hoc admin and project support.

Required profile

• A‑Level or degree qualified.
• Tech‑savvy with confidence using Microsoft Office (Outlook, Excel, Word, PowerPoint) for schedules, data analysis and material creation.
• Organised multitasker able to juggle multiple qualification pathways, onboarding processes and reports.
• Strong communicator who builds positive relationships with trainees, managers and training providers.
• Analytical thinker comfortable working with data and systems such as Bob, iManage, Power BI and apprenticeship portals.
• Collaborative and proactive, working well with HR, L&D colleagues and external stakeholders.
• Previous exposure to Learning & Development or apprenticeship coordination is a plus.
• Familiarity with Learning Management Systems (e.g., Kallidus) and qualification tracking databases beneficial.
• Flexibility to travel occasionally to other Menzies offices.

Required skills

• Microsoft Office (Outlook, Excel, Word, PowerPoint)
• Kallidus Learning Management System
• Articulate LMS
• Bob HR database
• Power BI
• iManage

What we offer

• Career development opportunities including learning programmes and coaching.
• Competitive benefits such as private medical cover, pension matching and enhanced parental leave.
• Agile working and flexible arrangements embedded in the culture.
• Additional perks like volunteering days and wellbeing initiatives.