Mandarin Speaking Senior Associate – Customer Due Diligence

About the role

This permanent, office‑based position is based in London and focuses on ensuring the bank meets AML, KYC and other regulatory requirements. You will work within the Banking department to deliver high‑quality customer due diligence while providing excellent service to Mandarin‑speaking clients.

Key responsibilities

• Conduct daily transaction monitoring and manage alerts.
• Identify money‑laundering trends and red‑flagged activity for further investigation.
• Complete and review CDD files for existing clients, ensuring timely and high‑quality output.
• Maintain compliance with Financial Crime and Compliance standards across all reviews.
• Liaise with internal teams to resolve data discrepancies and gather additional information.
• Respond promptly to customer queries and authorise daily transactions in line with policy.
• Engage with customers to obtain Source of Wealth (SOW) and Source of Funds (SOF) documentation.
• Provide guidance on complex ownership structures and operational challenges.

Required profile

• Degree in Finance, Economics, Accounting or a related discipline.
• Relevant experience in financial services, preferably banking.
• Demonstrated expertise in AML, KYC and CDD processes, including onboarding and periodic reviews.
• Strong analytical ability to assess corporate ownership structures.
• Knowledge of FATCA, JMLSG, AML and FCA regulations.

Required skills

• Native‑level Mandarin proficiency.
• AML, KYC, CDD compliance.
• Transaction monitoring.
• Understanding of FATCA, JMLSG, FCA regulatory frameworks.

What we offer

• Competitive salary based on experience.
• Full‑time permanent contract.
• Opportunity to work in a dynamic, compliance‑focused banking environment.