Mobile Service Engineer (Rugby)

About the role

The Mobile Service Engineer will travel to customer sites in Rugby and the surrounding region to perform routine servicing, inspections and repairs on a range of heavy equipment, including distribution tractors, ro‑ro tractors, sea‑port machinery and aircraft ground support equipment. The role is field‑based, requires independent working, strict adherence to health & safety standards and accurate reporting of all activities.

Key responsibilities

• Carry out visual and operational checks to identify worn, dirty or maladjusted parts.
• Use technical manuals and diagnostic techniques to locate and repair defective components.
• Perform thorough inspections of accident‑damaged machines and produce detailed repair reports.
• Maintain accurate inventory records for parts used on each job.
• Obtain customer sign‑off and purchase order numbers for completed work.
• Follow manufacturer instructions and company Safe System of Work procedures.
• Adhere to all company and site Health & Safety requirements at all times.
• Attend required training courses and keep company equipment clean and secure.
• Be available for out‑of‑hours call‑outs and work away from home when required.

Required profile

• Professional appearance and high technical standards when representing the service department.
• Ability to work effectively as part of a service team while often operating independently.
• Strong commitment to health & safety and willingness to follow all safety protocols.
• Flexibility to work additional hours, including unsociable periods, to meet customer needs.
• Willingness to travel to customer sites and work without on‑site workshop facilities when necessary.

Required skills

• Use of diagnostic equipment for fault detection.
• Interpretation of technical manuals and service documentation.
• Conducting visual and operational inspections of heavy equipment.
• Preparing accurate service and repair reports.