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Move Manager – Customer-Facing Relocation Specialist

RELOcruitment · Basingstoke

28,000 - 32,000 GBP/year 🇬🇧 English
Microsoft Office

Job description

About the role

We are seeking a Move Manager to join one of Britain’s most recognised removals and storage brands. You will guide customers through the entire moving journey, from the first enquiry to the final hand‑over, acting as their trusted point of contact.

Key responsibilities

  • Handle customer enquiries via phone, email and live chat.
  • Take ownership of each move from start to finish, coordinating with internal teams.
  • Identify upsell opportunities and work towards individual and team targets.
  • Resolve queries promptly and maintain accurate records.

Required profile

  • Positive, people‑first communicator who enjoys helping customers.
  • Organised and calm when managing multiple priorities.
  • Previous logistics or removals experience is advantageous, but a strong attitude and approach are essential.

Required skills

  • Proficiency with Microsoft Office and general computer systems.

What we offer

  • Salary range £28,000 – £32,000 DOE.
  • Monthly performance bonus.
  • Full training and ongoing development.
  • Clear career progression within a market‑leading business.

Questions fréquentes

Le salaire proposé pour ce poste est de 28-32k GBP par an. Le détail figure dans l'annonce.
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Published 2 months ago

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RELOcruitment

Basingstoke