Night Concierge – Luxury Residential Development

About the role

We are seeking a professional Night Concierge to join a luxury residential development in Wembley. The role involves delivering exceptional customer service to residents and visitors throughout the night shift, ensuring security and smooth operation of the building.

Key responsibilities

• Provide a welcoming front‑of‑house service to residents and visitors during the night shift.
• Manage resident enquiries promptly and efficiently.
• Monitor access control and maintain building security.
• Receive, log and distribute parcels and deliveries.
• Coordinate contractor and visitor access.
• Carry out routine inspections of communal areas and report maintenance issues.
• Maintain accurate records, logs and handover notes.
• Collaborate with the building management team to ensure day‑to‑day operations run smoothly.

Required profile

• Previous experience in a Concierge, Front of House, Reception or Hospitality role.
• Outstanding customer service and communication abilities.
• Professional appearance with a positive, proactive attitude.
• Ability to remain calm under pressure and work independently.
• Right to work in the UK.

Required skills

• Good IT skills and experience using Microsoft Office.

What we offer

• Permanent full‑time position with a £30,000 per annum salary.
• Overtime available at 1.5× rate.
• Opportunity to work in a high‑end residential environment.
• Shift pattern: 7:30 pm – 7:30 am, 4 nights on / 4 nights off.