Operations Manager

About the role

The role is based in Sevenoaks and supports a fast‑growing structural engineering consultancy. You will own the day‑to‑day running of engineering operations, ensuring people, processes, systems and facilities work smoothly so the engineering team can focus on delivering projects for clients.

Key responsibilities

• Develop, document and continuously improve internal processes and standard operating procedures for the engineering side of the business.
• Manage software subscriptions, licences and IT arrangements together with external IT support.
• Maintain accurate HR records, holiday and absence tracking, and employment documentation in line with UK employment law and GDPR.
• Oversee invoicing, credit control and accounts payable in liaison with accountants.
• Monitor project fee budgets, work‑in‑progress and resource utilisation, producing regular management information for the Engineering Director.
• Support preparation and tracking of fee proposals and appointment documentation.
• Manage payroll inputs and expenses.
• Ensure GDPR compliance and good information‑management practice across the business.

Required profile

• Proven experience in an operations, office management or business management role, ideally within professional services, engineering or construction.
• Strong financial literacy, including invoicing, budgeting and management reporting.
• Excellent written and spoken English and the right to work in the United Kingdom.
• Familiarity with quality management systems such as ISO 9001 and document control.

Required skills

• Microsoft Office (Word, Excel, Outlook).
• Experience with cloud‑based business systems.