Operations & Office Manager

About the role

We are looking for a proactive, highly organised Operations & Office Manager to become the operational backbone of our London office. Reporting to the CFO in France, you will support a team of 12 in the UK and a US team of 10, working across finance, HR, sales operations and facilities.

Key responsibilities

• Process customer orders, manage deal registrations and calculate sales commissions.
• Raise and reconcile invoices, corporate credit card transactions and employee expenses; ensure timely payments.
• Support accounts receivable, payment follow‑up and collections.
• Handle day‑to‑day HR administration, coordinate monthly payroll and lead onboarding, including equipment and system access.
• Maintain accurate employee records and HR documentation.
• Act as first point of contact for visitors and calls, coordinate meeting rooms, office facilities and internal events.
• Manage office supplies, purchase requisitions and ensure smooth office operations.

Required profile

• Previous experience in Operations, Office Management, Executive Assistant or Business Support.
• Strong finance administration background; familiarity with Xero is a plus.
• Experience coordinating employee onboarding.
• Excellent organisational skills and attention to detail.
• Strong written and verbal English communication.
• Confident user of Microsoft 365.
• Proactive and self‑motivated.

Required skills

• Xero
• Microsoft 365