Operations Training Manager

About the role

The Operations Training Manager will lead the development and delivery of training across the Skelmersdale site, ensuring compliance, capability building and a strong learning culture within a leading dairy manufacturing business.

Key responsibilities

• Create a site‑wide skills and training gap analysis, identifying completed training and future development needs by role.
• Partner with site stakeholders to ensure mandatory training compliance and manage refresher training tracking.
• Develop and maintain a robust Standard Operating Procedure (SOP) library, including document control, validation and employee sign‑off.
• Embed new systems and processes into everyday ways of working, supporting managers through communication and rollout activities.
• Own and continuously improve the site induction programme, ensuring new starters receive the right training from day one.
• Create clear development and progression pathways to support employee growth.
• Build strong relationships with external training providers and manage the site’s training budget.
• Ensure all training activities meet quality, compliance and audit requirements.
• Develop and report on KPIs to measure training effectiveness and engagement.
• Maintain accurate and up‑to‑date training records across the site.

Required profile

• Proven experience within a manufacturing environment.
• Strong training, learning and development or capability‑building experience.
• Experience creating and implementing training frameworks, systems and processes.
• Excellent stakeholder management and communication skills.
• Strong organisational skills with the ability to manage multiple priorities.
• Experience working with SOPs, compliance standards and audit requirements.
• Data‑driven approach with experience using KPIs to measure success.
• Passion for developing people and driving continuous improvement.

Required skills

What we offer

• Opportunity to make a visible impact across the entire site.
• Role focused on developing people and building long‑term capability.
• Collaborative and supportive working environment.
• Career development opportunities within a leading food manufacturing business.
• Competitive salary and benefits package including annual bonus, contributory pension, life assurance, Employee Assistance Programme, generous holiday entitlement and retailer discounts.