Pensions Administrator – Annual Events & Projects

About the role

We are looking for a Pensions Administrator to join our Annual Events & Projects team on a permanent basis. The role is hybrid, requiring two days on‑site per week in Leeds, and focuses on delivering high‑quality defined benefit pension administration.

Key responsibilities

• Maintain customer satisfaction by meeting service level agreements.
• Ensure accuracy of member and employer data and produce regular reports.
• Manage scheme project events, including valuations, annual benefit statements, pension increases, annual allowance assessments, and group life assurance reviews.
• Perform ad‑hoc data validation and other administrative tasks.
• Identify and drive continuous improvement opportunities.
• Collaborate with colleagues across departments to support strategic objectives.

Required profile

• Experience working with Defined Benefit pension schemes.
• Benefit calculation experience.
• Studying towards or completed CPC, DPA, or CPA qualification (desirable).
• Proficiency in Microsoft Word and Excel.

Required skills

• Microsoft Word
• Microsoft Excel

What we offer

• Permanent contract with hybrid working (2 days on‑site).
• Salary up to £38,000 per annum.
• Opportunity to work on varied pension projects and develop specialist expertise.