Property Manager

About the role

We are looking for a Property Manager to join our dynamic team in Cyncoed. You will be the main point of contact for tenants and landlords, ensuring a high level of service throughout the tenancy.

Key responsibilities

• Provide telephone and written communication throughout the tenancy.
• Accept and triage tenants' maintenance requests, liaise with landlords and arrange works with contractors.
• Update all parties regularly via phone, email or text and log notes.
• Make well‑being calls to landlords and coordinate property inspections.
• Handle check‑out processes, including communication with the Depositary site.
• Work with team leaders to understand reasons for any lost units.

Required profile

• Excellent written and verbal communication.
• Professional telephone manner.
• Strong organisational, time‑management and attention‑to‑detail skills.
• Full UK driving licence.

Required skills

• None explicitly listed.

What we offer

• Competitive base salary with commission.
• Quarterly and yearly awards.
• Salary‑sacrifice pension scheme.
• Generous holiday allowance, increasing with service.
• Excellent parental leave and fertility policy.
• Staff discounts and ongoing professional development.