Quality Lead – Manufacturing

About the role

We are seeking a proactive Quality Lead to drive product quality, continuous improvement and customer satisfaction across our manufacturing operation. You will work closely with Production, Engineering, Supply Chain and customers to resolve quality issues and enhance processes.

Key responsibilities

• Lead day‑to‑day quality activities across the manufacturing facility.
• Investigate and resolve customer, supplier and internal quality issues.
• Conduct root‑cause analysis using 8D, 5 Why, Fishbone and other structured techniques.
• Manage non‑conformances and implement corrective and preventive actions (CAPA).
• Support internal and external audits and maintain ISO‑based quality management system compliance.
• Collaborate with suppliers to improve incoming quality performance.
• Monitor quality KPIs and identify continuous‑improvement opportunities.
• Review engineering drawings, specifications and manufacturing documentation.
• Assist with New Product Introduction (NPI) and process improvements.
• Promote a quality‑first culture and provide guidance to production teams.

Required profile

• Minimum 2 years of Quality Engineering experience or significant experience leading a quality function.
• Background in manufacturing or engineering environments.
• Strong problem‑solving skills and a proactive, hands‑on approach.
• Excellent communication skills for interaction with customers, suppliers and internal stakeholders.

Required skills

• 8D problem‑solving
• 5 Why analysis
• Fishbone diagramming
• CAPA management
• FMEA
• PPAP
• Statistical Process Control (SPC)
• Measurement System Analysis (MSA)
• Root cause analysis
• ISO 9001 quality management systems
• Ability to read and interpret engineering drawings

What we offer

• Competitive salary £35,000 – £50,000 per year
• Benefits package
• Opportunity to work in a well‑established, innovative manufacturing company