Quality Support Engineer

About the role

Join a thriving manufacturing business in Cheltenham as a Quality Support Engineer. Reporting to the Quality Manager, you will help maintain high product standards, work closely with production, engineering and supply‑chain teams, and drive continuous improvement across the operation.

Key responsibilities

• Support and maintain the Quality Management System and related processes.
• Investigate quality issues using structured methods such as 8D, 5 Whys and Fishbone analysis.
• Lead internal audits and assist with Factory Production Control (FPC) audits.
• Perform incoming goods inspections and support supplier quality activities.
• Generate dimensional reports (ISIRs) and maintain calibration records.
• Assist with new product introductions to ensure quality requirements are met.
• Collaborate with production, engineering and supply‑chain to resolve quality concerns and implement corrective actions.

Required profile

• Experience in a Quality Assurance or Quality Engineering role within manufacturing or engineering.
• Familiarity with quality tools such as 8D, 5 Whys or Root Cause Analysis.
• Knowledge of ISO 9001 quality systems and internal auditing.
• Hands‑on experience with precision measuring equipment and metrology techniques.
• Strong organisational abilities and the capacity to prioritise workload.
• Effective communication skills for cross‑functional collaboration.

Required skills

• 8D problem‑solving methodology
• 5 Whys analysis
• Root Cause Analysis techniques
• ISO 9001 quality management
• Internal auditing
• Precision measuring equipment operation
• Metrology techniques
• Calibration management
• Dimensional reporting (ISIR)