Retail Estate Executive - Birmingham, Leicester, Stoke, Wolverhampton, Derby

About the role

Allwyn UK, part of the Allwyn Entertainment Group, is recruiting Retail Estate Executives for its Retail Estate Team (RET). The RET manages the retail lifecycle of The National Lottery, from first contact after a retailer applies to sell it through to cancellation and removals, and supports around 3,000 stores across the UK. The Retail Estate Executive is the face of Allwyn for new retailers in their assigned territory, building retailer advocacy and maximising sales and returns to good causes.

Key responsibilities

• Plan and prioritise time to deliver training, sales-driving visits, reduce dormancy, onboard new stores and handle changes of ownership across a wide geographical area.
• Train and support new and experienced retailers, and manage difficult conversations on finance and security issues.
• Use customer records management platforms to record interactions through the Retailer Journey and help retailers use the self-service retailer website.
• Prioritise new business opportunities with data, and gain retailer commitment through commercial conversations.
• Drive the in-store standards programme: ensure new stores follow the 10-point in-store standards, educate retailers on correct display of marketing materials, keep scratchcard dispensers full, and sign eligible stores to the Retailer Hub.
• Interact with Retail Sales teams at meetings and events, develop personally and expand the role within the ambassador network.
• Maintain high standards of integrity, accuracy and compliance with Responsible Retailing, Healthy Play and test purchase programmes.

Required profile

• People person who builds strong relationships with retailers and understands their needs, using phone, email, video calls, text and in person.
• Enjoys delivering training and supporting retailers through the retailer journey.
• Good with numbers, able to analyse and interpret data to develop plans and opportunities.
• Experience of face-to-face selling and building a commercial argument.
• Ability to engage and influence multi-level contacts internally and externally.
• Full UK driving licence and willingness to travel across a large territory with some flexibility in working hours.

Required skills

• Microsoft Office, or willingness to learn.
• Data analysis and interpretation.

What we offer

• Company bonus scheme and matched pension contributions up to 8.5%.
• 26 days annual leave plus 2 Life Days and bank holidays.
• Single private health cover and income protection.
• Flexible benefits such as EV scheme, money coach, will writing, mortgage advice, dental and eye care.
• Wellness allowance, employee assistance programme, discounted health assessments, volunteering days and enhanced family leave.