Safeguarding Support Officer – Fixed-Term (Hybrid)

About the role

We are seeking a Safeguarding Support Officer to join the Safeguarding and Vetting team at The Scouts Association on a six‑month fixed‑term contract. Based at Gilwell Park in East London, the role combines office‑based induction with hybrid working, requiring one day per week in the office.

Key responsibilities

• Provide administrative support to the Safeguarding and Vetting team, including casework recording and database maintenance.
• Respond to routine safeguarding enquiries by phone, email or letter and direct incident calls to Duty Officers.
• Assist Safeguarding Officers with managing casework and vetting tasks.
• Maintain accurate records and ensure compliance with safeguarding procedures.

Required profile

• Strong administration and prioritisation abilities.
• Excellent written and verbal communication skills.
• Ability to manage a varied workload and meet deadlines.
• Professional and courteous interaction with internal and external stakeholders.

Required skills

What we offer

• £30,040 annual salary (Band D, Level 3) with Outer London weighting.
• 28 days holiday, increasing to 32 days after two years.
• Flexible working hours and hybrid arrangement.
• Double‑matching pension up to 10% of gross salary.
• Being part of an award‑winning charity with over 400 employees.