Sales Coordinator

About the role

The Sales Coordinator will support CCF’s sales team by building strong customer relationships, generating new business and ensuring smooth order processing from enquiry to invoicing.

Key responsibilities

• Build and maintain relationships with customers and work closely with external Account Managers.
• Use CRM and Sales Hub systems to make outbound calls, generate leads and manage enquiries.
• Identify appropriate products for customer needs and propose alternatives.
• Achieve sales targets while managing discounts and margins.
• Handle customer queries professionally and keep product knowledge up‑to‑date.
• Complete sales, cash and credit documentation accurately and support stock takes.

Required profile

• Friendly, enthusiastic with strong communication skills.
• Good organisational and time‑management abilities.
• Confidence working independently and as part of a team.
• Basic IT and numerical skills; product knowledge is helpful but not essential.

Required skills

• Experience with CRM systems.
• Familiarity with Sales Hub platforms.

What we offer

• Competitive salary plus bonus (up to £1,500 per year).
• 22 days holiday plus bank holidays.
• Full training, apprenticeship options and ongoing development.
• Pension, life assurance, share schemes and employee discounts across the TP Group.
• Health, wellbeing and family‑friendly benefits.
• Flexible working options and clear progression pathways.