Sales Development Representative - Real Estate

About the role

Huzzle connects sales professionals with global companies; its client is an established Manchester-based property management and estate agency with over 20 years of experience and a portfolio of more than 800 properties. As the first point of contact, you will drive growth of the residential and commercial portfolios by qualifying high-intent leads, handling major property portal enquiries and delivering a great experience to buyers, sellers, landlords and tenants. The role is full-time, remote, with hours GMT 9:00 AM to 5:00 PM.

Key responsibilities

• Act as the first point of contact for all inbound calls and digital enquiries.
• Manage and respond to listing leads from Rightmove, Zoopla, OnTheMarket and SpareRoom.
• Qualify prospects to understand their needs and urgency before booking viewings, valuations or consultations.
• Manage the team's Google Calendar so appointments are scheduled accurately.
• Maintain a structured CRM, segmenting leads into Hot, Warm and Cold categories.
• Follow up on unconverted opportunities and re-engage dormant leads.
• Support email and SMS nurturing campaigns for property investors and professionals.
• Track and report on pipeline performance, ensuring no enquiries are missed.

Required profile

• Proven experience in lead qualification and appointment setting.
• Previous experience in the real estate or property industry.
• Exceptional English communication skills with a professional phone manner.
• Strong organisational skills and the ability to handle high enquiry volumes independently.
• Nice to have: familiarity with the Manchester property market, multi-channel lead generation experience, and a background in customer service or front-desk support.

Required skills

• CRM management and data entry.
• Google Workspace (Calendar, Drive, Docs).
• Microsoft Office.

What we offer

• Fully remote work.
• A performance-driven culture with clear KPIs and advancement pathways.