Sales Executive

About the role

We are partnering with an established B2B supplier of technical products for the construction and trade sectors. The Sales Executive will join a busy regional team, handling inbound enquiries, sales administration and proactive account development.

Key responsibilities

• Respond to customer enquiries by telephone and email.
• Understand customer requirements and recommend suitable products or solutions.
• Prepare quotations, process orders and provide delivery updates.
• Collaborate with internal technical specialists for detailed product advice.
• Resolve order issues, returns and general account queries.
• Proactively contact existing, prospective and inactive customers.
• Promote relevant products, offers and sales campaigns.
• Develop relationships with regular customers and identify opportunities to increase account spend.
• Follow up quotations and enquiries to convert opportunities into orders.
• Maintain accurate customer, order and activity records within the CRM.
• Support the wider team with administration and day‑to‑day operational tasks.

Required profile

• Previous telephone‑based sales, internal sales or customer‑service experience.
• Confident communicating with customers and building relationships.
• Commercially aware and comfortable identifying sales opportunities.
• Organised, dependable and able to manage competing priorities.
• Comfortable using email, Microsoft Word, Excel and CRM systems.
• A practical, positive approach to resolving customer problems.
• Able to remain calm while working in a busy environment.
• GCSEs in English and Maths, or equivalent qualifications.
• Experience within construction, builders’ merchants, distribution, trade supplies or technical products is advantageous but not essential.

Required skills

• Microsoft Word
• Microsoft Excel
• CRM systems

What we offer

• £30,000 annual salary.
• Full product and systems training.
• Ongoing support from experienced colleagues and technical specialists.
• Opportunity to develop a longer‑term career within internal sales and account management.
• Free on‑site parking.
• Monday‑to‑Friday working hours.