Senior Personal Assistant

About the role

We are seeking an experienced Senior Personal Assistant to support our Dispute Resolution Group within the Intellectual Property team in London. You will provide efficient administrative assistance to fee earners, help manage their workload and ensure the delivery of high‑quality legal services to clients.

Key responsibilities

• Provide day‑to‑day administrative support to senior lawyers, including diary management and document preparation.
• Handle routine client queries confidently, taking appropriate action when fee earners are unavailable.
• Assist in workload planning, prioritising tasks to meet tight deadlines.
• Maintain accurate records and prepare reports using firm‑wide systems.

Required profile

• Excellent telephone manner and confidence dealing with client enquiries.
• Strong communication, organisational and team‑working abilities.
• High attention to detail, proactive, dependable and results‑oriented.
• Ability to stay calm under pressure, meet deadlines and take initiative.
• Approachable, enthusiastic and able to quickly build trust with colleagues and clients.

Required skills

• Advanced proficiency in Microsoft Word.
• Advanced proficiency in Microsoft Outlook.
• Advanced proficiency in Microsoft Excel.
• Advanced proficiency in Microsoft PowerPoint.
• Experience with research tools and willingness to learn firm‑specific systems.

What we offer

• Hybrid working model (office and remote).
• 25 days annual leave plus the option to purchase an extra week.
• Private medical insurance and generous pension scheme.
• Three‑month sabbatical every five years and comprehensive wellbeing programmes.
• State‑of‑the‑art London office overlooking Tower Bridge.