Team Leader - Talbot Inn, Keynsham

About the role

Talbot Inn in Keynsham is looking for a Team Leader. You will lead by example, make sure the team has what it needs so shifts run smoothly, keep standards high and keep customers happy. The role is part-time, scheduled for 20 hours per week, with pay of up to £13.50 per hour.

Key responsibilities

• Lead by example and ensure the team has everything they need so the shift runs like clockwork.
• Make sure the team maintains high standards and that customers are kept happy.
• Depute for the management team and resolve issues that arise in their absence.
• Help organise and coordinate the team during busy shifts.
• Keep the bar safe, legal and clean, and deal with issues quickly and safely.
• Deliver a heartfelt and memorable experience for every customer.

Required profile

• A great eye for detail, making sure every pint is poured to perfection.
• Role model to the team on giving great service and welcoming every customer warmly.
• Ability to think on your feet and adapt to challenges during a busy shift.
• Positive can-do attitude and a real team player.
• Sufficient spoken and written English to perform the role safely and understand allergen controls.

What we offer

• Competitive salary, pension contribution and a 33% discount on all brands (15% for loved ones).
• Training and development through apprenticeships, and career progression across well-known brands.
• Employee assistance programme covering mental health, well-being, financial and legal support.
• Family-friendly maternity and paternity policies, menopause-friendly employer status and a 50% discount at Greene King Inns and hotels.
• Refer-a-friend reward of up to £1,500, Wagestream access to wages early, and retail discounts including up to 30% off at Superdrug.