Team Secretary – Clinical Division B, Mental Health Service

About the role

The Clinical Division B of the Mental Health & Learning Disabilities Service is seeking a Team Secretary to provide day‑to‑day administrative support for the Older Adult Psychology & Neuropsychology department. This role is essential to ensure smooth operation of the team and high‑quality service delivery to patients.

Key responsibilities

• Manage reception duties, including greeting visitors and handling phone calls.
• Maintain and organise diaries, appointments and meeting schedules for the clinical team.
• Prepare and distribute correspondence, reports and meeting minutes.
• Set up and maintain filing systems, both electronic and paper‑based.
• Support the team with document preparation using MS Office applications.
• Handle confidential patient information with discretion.

Required profile

• Minimum of 5 Standard Grades or equivalent, including English Language.
• Proven experience in secretarial or administrative roles, preferably within a healthcare setting.
• Excellent communication skills and a sensitive approach to patient interaction.
• Ability to work effectively as part of a multidisciplinary team.

Required skills

• Proficiency with Dragon Dictation software.
• Strong knowledge of MS Office (Word, Excel, Outlook, PowerPoint).

What we offer

• Opportunity to work within a respected NHS mental health service.
• Professional development and training opportunities.
• Supportive team environment focused on patient care and staff wellbeing.