Transaction Manager - Suzuki and Geely Dealership

About the role

A Suzuki and Geely dealership in Poole is looking for a Transaction Manager. You will lead and develop the sales team, control the sales process through coaching and face-to-face customer interaction, and drive vehicle, finance and insurance performance to maximise profitability and customer experience.

Key responsibilities

• Direct and motivate the sales team, taking part in daily, weekly and monthly one-to-one meetings to identify opportunities and training needs.
• Coach and develop team members to maximise sales performance.
• Assist the Sales Manager in achieving volume, margin and customer satisfaction targets.
• Maximise profitability of each vehicle sale within company guidelines and current legislation.
• Monitor lead management and diary activity, and oversee the sale of vehicles, finance and insurance in line with FCA requirements.
• Advise Sales Specialists, assist in closing sales and obtaining valuations for part exchanges.
• Track and complete monthly finance and insurance reports, and ensure transactions are accurately documented, funded and completed.
• Upskill the team through finance and insurance training.

Required profile

• Previous experience as a Transaction Manager, Business Manager, Senior Sales Executive or Sales Manager in the automotive industry.
• Proven track record of strong sales and profitability results.
• Full UK driving licence.

Required skills

• Excellent leadership, coaching and people development skills.
• Strong understanding of finance and insurance products and FCA regulations.
• Communication, negotiation and customer service skills.
• Commercial awareness, analytical skills and attention to detail.

What we offer

• Salary of £32,500 to £55,000 including OTEAs.
• Car lease scheme, vehicle purchase discount, MOT, servicing, parts and retail discounts.
• 30 days' holiday including bank holidays, healthcare benefits and contributory pension.
• Cycle to Work scheme, refer-a-friend bonus and social events.

Hours: Monday to Friday 08:30-18:00 (one day off in the week) and Saturday 08:30-17:00, no Sundays. Some benefits are subject to eligibility criteria and successful completion of probation.