Administration Manager – Theatres Anaesthetics & Critical Care

About the role

This is an excellent opportunity to join NHS Greater Glasgow and Clyde as an Administration Manager, supporting high‑quality, patient‑centred care across acute services. You will lead and develop a professional administrative service that enables clinical teams to deliver safe, effective and timely care within a values‑driven organisation.

Key responsibilities

• Manage and lead secretarial, administrative and clerical teams within a designated clinical service.
• Provide day‑to‑day operational leadership, including recruitment, performance management, attendance monitoring and staff development.
• Plan, review and improve administrative processes to ensure efficient service delivery.
• Monitor staffing resources and budgets to meet clinical and operational demands.
• Implement and monitor standard operating procedures, key performance indicators and patient administration standards.
• Collaborate with clinical managers, governance leads and stakeholders to support service redesign and improvement.

Required profile

• Significant administration management experience within an NHS acute hospital environment.
• Proven experience supervising and managing administrative and clerical staff.
• Excellent understanding of patient administration procedures, NHS systems and data standards.
• Strong knowledge of GDPR, patient confidentiality and information governance.
• Ability to manage competing priorities, work autonomously and remain calm under pressure.

Required skills

• Microsoft Office suite
• Patient administration systems
• IT skills related to data governance (GDPR compliance)

What we offer

• Employee Assistance Programme and Cycle to Work Scheme.
• Bursary scheme and extensive learning and development opportunities.
• Minimum 27 days annual leave plus public holidays.
• Membership of the NHS Pension Scheme.