Customer Service Assistant

About the role

As a Customer Service Assistant you will focus on delivering an excellent in‑store experience, ensuring parking, trolleys, stock placement, timely deliveries and friendly payment interactions.

Key responsibilities

• Assist customers throughout the store, providing a high level of service.
• Maintain tidy and well‑stocked aisles, ensuring products are in the right place.
• Handle deliveries and ensure they are processed on time.
• Process payments with a friendly attitude.
• Support the store team in creating a helpful and welcoming environment.

Required profile

• Previous experience in a similar customer‑facing role.
• Commitment to delivering high‑quality service to every visitor.
• Ability to provide an up‑to‑date CV when applying.

Required skills

What we offer

• Hourly pay of £12.71 (21+), £12.00 (18‑20) or £8.82 (under 18).
• Up to £300 per month gain‑share bonus.
• Employer pension contribution up to 10%.
• Up to 35 days annual leave including 8 bank holidays.
• 20% colleague discount and various financial and wellbeing schemes.
• Flexible working options and an inclusive workplace.