Maintenance Lead

About the role

The Maintenance Lead is responsible for overseeing and performing facilities maintenance across a portfolio of residential properties. This role ensures that buildings, grounds, amenities and common areas meet Greystar’s standards for safety, compliance and overall functionality.

Key responsibilities

• Assign and ensure timely completion of work orders generated from resident service requests, meeting quality standards and NPS targets.
• Diagnose defects, perform repairs, and manage routine upkeep in accordance with company policies and safety regulations.
• Monitor mechanical, electrical and other building services plant to achieve expected life‑span, reporting major defects and cost recommendations to the Facilities Manager.
• Coordinate turnover inspections, schedule vendors and contractors, procure supplies, and verify completed maintenance work.
• Liaise with external stakeholders such as local councils, fire services and project managers to maintain regulatory compliance.
• Provide monthly reports on preventive maintenance, lifecycle replacements and contractor performance.
• Inspect work performed by team members and external contractors, assess workmanship and develop corrective action plans.

Required profile

• Proven experience in facilities or property maintenance, preferably within a residential real‑estate environment.
• Strong organisational skills with the ability to manage work orders, vendor schedules and reporting requirements.
• Knowledge of health, safety and statutory compliance for building services.
• Experience working with external agencies such as councils and fire services.

Required skills

• Mechanical systems
• Electrical systems
• Building services plant
• Preventive maintenance (PPM) processes