Credit Control Officer – Hybrid (London)

About the role

This position supports the finance function of a leading higher‑education institution in London. You will manage the sales ledger, collect tuition fees, recover debt and ensure cash flow stability while delivering excellent service to internal and external stakeholders.

Key responsibilities

• Process day‑to‑day billing and debt recovery across multiple ledgers.
• Set up accounts, run credit checks and distribute invoices.
• Chase overdue payments via phone, email and written correspondence, maintaining audit trails.
• Investigate non‑payment queries and liaise with internal teams and external parties to resolve issues.
• Reconcile accounts, resolve discrepancies and support complex funding streams.
• Prepare aged‑debt reports, highlight risks and assist finance decision‑making.
• Monitor potential bad debt and escalate when necessary.
• Contribute to process improvements and ensure compliance with data‑protection regulations.
• Act as a point of contact for finance queries and support wider finance processes.

Required profile

• Previous experience in credit control or accounts receivable within a high‑volume environment.
• Strong understanding of debt recovery and sales‑ledger management.
• Excellent communication skills for managing internal and external stakeholders.
• High attention to detail, strong organisational abilities and the capacity to work independently.
• Immediate or short‑notice availability.

Required skills

• Excel

What we offer

• Hybrid working model – three days on‑site.
• Competitive hourly rate of £19.
• Potential for contract extension beyond the initial three‑month period.