Deputy Manager

About the role

As a Deputy Manager you will support the General Manager in leading a fast‑paced Stradivarius store, ensuring commercial performance, high visual standards and an excellent customer experience. You will act as a floor leader, driving routines and stepping up to manage the store when required.

Key responsibilities

• Support the GM in achieving store performance through clear priorities, floor leadership and consistent follow‑through.
• Use KPIs and store insights to take quick action and keep performance on track.
• Assist with commercial launches and ensure merchandising reflects best sellers, trends and customer demand.
• Maintain strong visual standards, fast execution and inspiring product presentation.
• Drive routines for stock flow, replenishment and stockroom organisation to maintain availability.
• Uphold operational standards across security, shrinkage, cash procedures, health & safety, cleanliness and maintenance.
• Coach and motivate teams on shift, provide regular feedback and address issues promptly.
• Support recruitment, onboarding and create a positive candidate experience.
• Contribute to succession planning by identifying potential and helping develop team members.
• Help plan and deliver the hours budget, rotas and productivity targets, taking timely action when needed.

Required profile

• Experience in a fast‑paced retail environment in a supervisory or management role.
• Strong commercial awareness with confidence to act on the shop floor.
• Calm, clear leadership style able to motivate and align teams under pressure.
• Solid operational standards (stock, shrinkage, cash, compliance).
• Fashion‑forward mindset with ability to translate trends into actionable store initiatives.
• Commitment to inclusive leadership, building engagement and developing others.

Required skills