Housing Officer – Kent & Essex

About the role

We are recruiting on behalf of a leading UK housing provider for a Housing Officer to manage a patch of properties across Kent & Essex. The role is based at Kent Science Park in Sittingbourne and offers a 10‑week fixed‑term contract at £25.04 per hour.

Key responsibilities

• Manage a designated patch of residential properties.
• Deliver a high‑quality housing management service.
• Carry out tenancy management and tenancy sustainment.
• Conduct estate inspections and property visits.
• Investigate and manage anti‑social behaviour (ASB) cases.
• Support residents with safeguarding concerns and welfare issues.
• Build positive relationships with residents and local stakeholders.
• Work closely with internal departments and external agencies to resolve tenancy‑related issues.
• Ensure compliance with housing policies and procedures.

Required profile

• Previous experience as a Housing Officer, Neighbourhood Officer or Tenancy Officer.
• Strong knowledge of housing management and tenancy legislation.
• Experience managing ASB cases, safeguarding concerns and estate management.
• Excellent communication and customer service skills.
• Ability to work independently and manage a busy caseload.
• Full UK driving licence and access to a vehicle for regular travel across the housing patch.

Required skills

What we offer

• Hybrid working pattern – 2 days in the office, remaining days split between site visits and home‑based work.
• 35 hours per week, Monday to Friday.
• Competitive hourly rate of £25.04 (umbrella).