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IT Systems Engineer

Gearset · Cambridge

Mid 50,000 GBP/year 🇬🇧 English
Jamf Intune Google Workspace Slack Notion Identity and Access Management Network troubleshooting Scripting

Job description

About the role

Gearset’s IT team supports 350+ employees across multiple offices and a growing remote workforce. As the company expands into the enterprise market, we need a proactive IT Systems Engineer to keep systems, endpoints, and networks running smoothly while supporting strategic IT and security projects.

Key responsibilities

  • Administer and maintain MDM and endpoint platforms (Jamf, Intune) ensuring fleet health and patch compliance.
  • Manage and audit core Identity and Access Management (IAM) and SaaS lifecycles for onboarding/offboarding.
  • Serve as primary 2nd‑line escalation point for the IT Support Technician, analysing trends to reduce recurring tickets.
  • Create and maintain thorough technical documentation and standard operating procedures.
  • Troubleshoot office networking infrastructure to ensure consistent connectivity.
  • Contribute to automation and small improvements within larger strategic projects.

Required profile

  • Proven experience in IT support, Tech Ops or End‑User Computing roles.
  • Comfortable managing Apple/macOS environments with Jamf.
  • Strong knowledge of enterprise SaaS platforms such as Google Workspace, Slack, and Notion.
  • Familiarity with security best practices, patch management and strict access control principles.
  • Excellent communication skills for both technical and non‑technical audiences.

Required skills

  • Jamf (MDM)
  • Microsoft Intune
  • Apple macOS administration
  • Google Workspace
  • Slack
  • Notion
  • Identity and Access Management (IAM)
  • Network troubleshooting and diagnostics
  • Scripting/automation (interest or willingness to learn)

What we offer

  • Salary of £50,000 per year (depending on experience)
  • Full‑time permanent contract, Monday‑Friday
  • Hybrid work model – 2‑3 days per week in Cambridge office, flexible home working
  • Personal development budget up to £1,500 per year
  • Top‑end hardware and tools

Questions fréquentes

Le salaire proposé pour ce poste est de 50k GBP par an. Le détail figure dans l'annonce.
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Published 3 months ago

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Gearset

Cambridge