Mail Room & Reception Operative

About the role

Warner Music Group is looking for a Mail Room & Reception Operative to join its in‑house Facilities team in West London. You will provide a professional, customer‑focused service to around 750 staff across two office buildings, ensuring smooth handling of mail, parcels and front‑of‑house operations.

Key responsibilities

• Receive, record and sort incoming and outgoing deliveries, parcels and courier items.
• Prepare and dispatch outgoing mail, liaise with shipping vendors and track shipments to successful delivery.
• Manage the reception area, greet visitors, maintain a tidy and presentable entrance.
• Supply stationery and other office essentials, ensuring facilities are ready for colleagues.
• Support internal communications and marketing initiatives as required.

Required profile

• Professional and positive attitude with a strong focus on customer service.
• Ability to work with people at all levels in a fast‑paced, dynamic environment.
• Excellent organisational skills and attention to detail.
• Reliability to be present in the office five days a week.

Required skills

What we offer

• Opportunity to work within a global music company with a vibrant culture.
• Collaborative team environment and chances for professional development.