Office Administrator – Aylesbury

About the role

Xeinadin, a top‑20 UK & Ireland accountancy firm, is looking for an Office Administrator to support directors and the wider team at its Aylesbury office. The role involves handling client engagement, compliance and day‑to‑day office management to ensure smooth operations.

Key responsibilities

• Deliver exceptional client service in person and by phone.
• Maintain client records, engagement letters, identification and AML documentation to meet regulatory requirements.
• Perform reception duties, greet clients, offer refreshments and manage the phone system.
• Provide secretarial support, including typing accounts and preparing engagement letters.
• Assist with company secretarial tasks such as company formations and filing forms with Companies House.
• Oversee office supplies and coordinate IT equipment needs.
• Carry out ad‑hoc duties such as post office runs and banking tasks.
• Ensure GDPR compliance and secure handling of sensitive data.
• Manage billing, update registers and support client payment processing.
• Prepare monthly/quarterly dividends and minutes for directors.
• Manage diaries, arrange appointments, attend meetings and take minutes as required.

Required profile

• Experience providing administration support within accounting firms, including managing client records, maintaining accurate financial documentation, coordinating with accountants and clients, handling correspondence, and supporting compliance.

Required skills