Office Administrator

About the role

An exciting opportunity to join a fast‑growing start‑up at a key stage of its development. We are looking for a bright, organised and proactive Office Administrator to become a core member of a small, expanding team. The role offers variety, ownership and the chance to develop responsibilities as the business scales.

Key responsibilities

• Managing incoming calls and enquiries, providing prompt and professional responses to clients and partners.
• Maintaining accurate records and internal systems to ensure data integrity.
• Supporting the onboarding of new clients by preparing documentation and correspondence.
• Updating client records and case information to keep information current.
• Liaising with clients, partners and service providers to coordinate activities.
• Diary management and scheduling for senior staff and meetings.
• Raising invoices, tracking payments and following up on outstanding amounts.
• Assisting Directors with general administration and project tasks.
• Helping to maintain and improve internal processes for efficiency.

Required profile

• Strong organisational skills with great attention to detail.
• Excellent written and verbal communication abilities.
• Good Microsoft Office proficiency.
• Proactive, reliable and professional attitude.
• Confidence to take ownership and use initiative.
• Previous office or administration experience is beneficial, though attitude and potential are equally valued.