Partnerships Manager - Salon Network

About the role

Advocate Group is recruiting, on behalf of GLOWWA, a multi-award-winning wellness and beauty brand focused on hair and scalp health, for a Partnerships Manager to join its growing Manchester team. The role grows the brand's national salon partnership network, working on-site in Manchester City Centre.

Key responsibilities

• Take ownership of the commercial performance.
• Identify, convert and onboard new salon partnership opportunities.
• Manage and develop a portfolio of existing salon partners, driving retention and account growth.
• Build strong, long-term relationships and find ways to increase customer engagement.
• Work with Territory Educators to coordinate onboarding, education and ongoing customer support.
• Deliver exceptional customer service and follow through on every customer interaction.
• Manage orders, customer queries and account activity accurately through Salesforce.
• Deliver against monthly new business and commercial targets.

Required profile

• Experience in sales, account management, customer success or another commercially focused, customer-facing role.
• Strong relationship-building skills and a proactive, commercially driven approach to winning new business.
• Target-focused, organised and confident managing a large portfolio of customers.
• Excellent written and verbal communication skills.
• Self-motivated and able to work independently while contributing to a growing team.
• Experience in the professional hair, beauty or wellness industry is advantageous.

Required skills

• Confidence using CRM systems and technology.
• Previous B2B sales, salon account management or Salesforce experience is a bonus.

The advertised salary is £30k per year for a full-time, on-site position.