Platform Operations Director

About the role

The Platform Operations Director is the single accountable owner of ClearCourse’s entire technology operations estate, spanning end‑user devices across more than 40 portfolio companies to cloud production environments. Reporting to the Chief Technology & Transformation Officer (CTTO), the role blends operational excellence with commercial discipline.

Key responsibilities

• Own end‑to‑end infrastructure and cloud estate (Azure, colocation, commodity hosting) and drive the cloud and hosting strategy.
• Lead security operations implementation, working closely with DevSecOps and the CISO on IAM and policy.
• Manage disaster‑recovery planning, backup testing and business continuity across the portfolio.
• Oversee internal IT services and business systems (M365, NetSuite, SuccessFactors, SharePoint) and ensure SRE/observability capability.
• Drive vendor cost discipline and FinOps outcomes, managing the Vendor & FinOps Lead.
• Serve as senior escalation point for incidents, infrastructure risk and continuity.

Required profile

• Proven senior leadership experience in platform, cloud and infrastructure operations.
• Strong commercial mindset with experience in FinOps and vendor cost management.
• Ability to work cross‑functionally with security, engineering and finance teams.
• Excellent stakeholder management, reporting to C‑level executives.

Required skills

• Azure cloud platform
• Microsoft 365
• NetSuite
• SuccessFactors
• SharePoint
• Site Reliability Engineering (SRE)
• FinOps and cloud cost optimisation
• Identity and Access Management (IAM)