Porter – Residential Development

About the role

You will be the friendly, visible presence that keeps a prestigious riverside development running smoothly. Based in Westminster, you will welcome residents and guests, maintain immaculate communal areas and ensure safety and service standards are consistently met.

Key responsibilities

• Welcome residents and guests, answer queries and provide accurate information.
• Conduct regular patrols of communal areas, plant rooms and fire‑safety equipment.
• Manage deliveries, post and parcel storage, coordinating resident collection.
• Oversee access control, key logs and visitor/contractor sign‑in procedures.
• Keep entrances, lobbies and back‑of‑house areas tidy, safe and presentable.
• Record incidents, defects and tasks, escalating to the Property Manager or contractors as needed.

Required profile

• Previous porter, concierge or front‑of‑house experience in residential or hotel settings.
• Organised, observant and proactive with strong attention to standards, presentation and safety.
• Confident communication, able to handle multiple tasks and support seamless team handovers.

What we offer

• 16 days holiday plus bank holidays.
• Enrolment into the Rendall & Rittner pension scheme.
• Employee assistance programme covering family, health, money and work.
• Team uniform (subject to development).
• Fully funded training and development opportunities.
• Discounts on travel, retail, fitness and entertainment.