Programme Administrator - Foundation, Social Sciences and Creative Programmes

About the role

London College of Contemporary Arts is recruiting three Programme Administrators, one for each of its divisions: Foundation Programmes, Social Sciences and Creative Programmes. The role sits in the Programme Administration team, reports to the Team Leader and is based in Tower Hill / Aldgate. It is a fast-paced, varied position taking ownership of day-to-day administration across one or more academic programmes, working closely with academic teams, students and central services.

Key responsibilities

• Act as first point of contact for students, staff and lecturers, giving timely, professional support.
• Coordinate teaching and timetabling support, including arranging cover and keeping communications clear.
• Support student lifecycle processes such as inductions, timetables, assessments and results.
• Manage assessment administration so submission links, marking and feedback are accurate and on time.
• Maintain and update student records and programme data systems accurately.
• Support exam boards, reporting and data analysis, including collating attendance and performance data.
• Manage programme documentation and SharePoint folders, ensuring version control and accessibility.
• Support academic staff onboarding, including inductions, documentation and system access.
• Process HPL invoices and liaise with finance teams.
• Work with teams such as Registry, timetabling and the Student Hub.

Required profile

• Experience in an administrative role, ideally in student or programme administration.
• Ability to manage multiple priorities and meet tight deadlines.
• Excellent communication skills and a collaborative, student-focused approach.
• High attention to detail and a methodical way of working.
• Experience in a Higher Education setting and familiarity with student systems is an advantage but not essential.
• Right to work in the UK is required; the college is not a licensed sponsor.

Required skills

• Strong IT skills, including MS Office and data systems.
• Ability to interpret and apply processes, policies and complex information accurately.

Applications are made through the college's online careers portal with a CV and a supporting statement, and the position is full-time and permanent.