Senior Client Support, Treaty Reinsurance, London

About the role

A global Lloyd's broker, a recognised leader in reinsurance, is growing its Treaty team and is looking for a Senior Client Support professional to sit at the centre of the placement process within a Specialty Reinsurance team organised by class of business (property, casualty, marine, energy and terror, cyber and aviation). The role is hands-on, working alongside brokers, clients and underwriters on new business, renewals and mid-term changes, ensuring every treaty is placed, documented and run properly. Training is provided, and the position suits someone with a solid London market grounding who wants to deepen their treaty expertise. The role is hybrid, with 3 to 4 days in the office, and is an individual contributor with no direct reports.

Key responsibilities

• Review client documentation so it is complete and accurate enough to support quoting.
• Prepare or check market presentations and gather client requirements so each risk is marketed correctly.
• Produce high-quality, compliant Market Reform Contracts and market documents with the correct authorisations.
• Act as day-to-day contact for clients and respond quickly to market and third-party queries.
• Build relationships with clients and underwriters and support senior brokers with renewals and mid-term adjustments.
• Link Broking and Technical Processing with accurate handover documentation.
• Monitor premium payments, ensure due dates are met and keep client files and system records accurate.
• Plan your own workload to agreed targets, contribute to team meetings and provide management information when needed.

Required profile

• 5 or more years of experience, ideally in treaty reinsurance; 3 to 4 years is covered by another vacancy.
• Background supporting treaty brokers through the placement process.
• Working knowledge of MRC production.
• GCSE Maths and English or equivalent (A levels desirable).

Required skills

• Clear written and verbal communication and relationship-building.
• Numeracy, organisation and attention to detail, calm under deadline pressure.
• Word, Excel and Outlook.

The package includes a competitive salary and benefits. The search is managed by Ameera Talent Solutions.