Account Manager – Creative & Technology Projects

About the role

We are seeking an Account Manager who thrives on building long‑term client partnerships, spotting commercial opportunities and delivering complex, high‑profile projects. Working at the intersection of storytelling, design and technology, you will help grow relationships with key clients in the immersive experiences sector.

Key responsibilities

• Manage and develop relationships across a portfolio of strategic clients.
• Act as the primary liaison between clients and internal multidisciplinary teams.
• Identify, qualify and pursue new commercial opportunities.
• Develop account plans, forecasts and growth strategies.
• Oversee budgets and ensure commercial objectives are met.
• Lead pitches, proposals and client presentations.
• Support scope development, commercial negotiations and risk management.
• Collaborate closely with project teams to ensure successful delivery.

Required profile

• Previous experience as an Account Manager or Senior Account Executive in an agency, consultancy, creative, design, experiential or technology‑led environment.
• Strong relationship‑building and stakeholder‑management abilities.
• Commercial awareness with proven budget and revenue target management.
• Confidence presenting solutions and leading client conversations.
• Experience contributing to pitches, proposals or business‑development activity.
• Strategic thinker capable of turning client needs into actionable plans.
• Collaborative mindset and ability to work across multiple disciplines.
• Interest in design, technology, experiences, architecture, museums or visitor attractions is advantageous.

Required skills

• Budget management
• Client relationship management
• Commercial negotiation
• Strategic account planning