Business Support Assistant – Events & Ambassadors

About the role

The Business Support Assistant will provide comprehensive administrative support to the Events and Ambassadors team at The Duke of Edinburgh’s Award. Working primarily from home, you will attend the Reading office at least one day a week and more frequently during event periods.

Key responsibilities

• Respond to internal and external enquiries via phone and email.
• Process event invitations, prepare documentation for mailings, and manage travel bookings.
• Liaise with suppliers, place orders, and prepare event materials.
• Maintain the electronic filing system and support event set‑up and take‑down.

Required profile

• Strong organisational skills and meticulous attention to detail.
• Proactive team player with experience in delivering excellent customer service.
• Willingness to travel across the UK, including occasional overnight stays and flexible working hours.

Required skills

• Proficient use of standard IT applications and willingness to learn new software.

What we offer

• Generous pension contribution, employee assistance programme, healthcare cash plan and volunteer leave.
• 25 days holiday plus Bank Holidays, additional 3 days paid leave between Christmas and New Year, and the option to buy extra leave.
• Geographical allowance up to £4,000 per annum for eligible staff.