Business Support Assistant – Practitioner Team (Fixed-Term)

About the role

This 12‑month fixed‑term position is based in the Uttoxeter office of Staffordshire County Council. You will join the Business and Executive Support team, providing high‑level administrative and business support to the Children and Families Service across East Staffordshire.

Key responsibilities

• Act as the first point of contact for practitioners, families, partners and stakeholders, delivering professional and timely responses to enquiries.
• Perform a range of customer‑service and administrative duties, including document creation, meeting support and agenda circulation.
• Accurately input and maintain data in information systems and produce reports for performance management.
• Carry out financial transactions such as ordering services/equipment, goods receipting and record‑keeping.
• Provide advice and basic training on IT systems and related software to staff.
• Adapt to changing business needs, including potential temporary transfers to other teams after consultation.

Required profile

• GCSE English and Maths at grade C/4 or equivalent.
• Strong written and verbal communication skills for interaction with professionals and the public.
• Excellent time‑management, organisational ability and capacity to work under pressure.
• Flexible approach with willingness to respond to short‑notice changes in workload.
• Good numerical accuracy and attention to detail.

Required skills

• Basic proficiency with standard office IT systems.

What we offer

• Full training on equipment, systems and procedures.
• Opportunities for flexible working arrangements.