Coordinating Nurse – Global Medical Assistance

About the role

International SOS is seeking a Coordinating Nurse to join its London office in Chiswick Park. This office‑based position offers the chance to work within a truly global team, providing high‑quality medical assistance to patients and clients worldwide without night‑shifts.

Key responsibilities

• Receive and triage calls from patients around the world, delivering evidence‑based medical advice.
• Provide pre‑travel health assessments, risk analysis and vaccination recommendations.
• Assess local medical standards against international benchmarks and advise on fitness to fly.
• Coordinate patient care globally, directing patients to appropriate facilities and liaising with international medical professionals.
• Arrange medical evacuations and repatriations, including commercial carrier escorts or air‑ambulance missions.
• Participate in internal quality‑improvement projects.

Required profile

• NMC registration with roughly five years of ICU or Emergency experience.
• Broad clinical exposure in travel, global health, humanitarian, military or similar settings.
• Ability to identify critical medical issues, act promptly and manage cases under pressure.
• Excellent telephone etiquette, adaptability and empathy.
• Proficient written and spoken English; additional languages are a plus.

Required skills

• MS Word
• Excel
• PowerPoint
• Databases