Credit Controller

About the role

We are looking for a proactive Credit Controller to manage a portfolio of customers in Leeds. You will own the ledger, work closely with internal and external stakeholders, and help improve cash flow while delivering a great customer experience.

Key responsibilities

• Take ownership of your customer portfolio and ensure invoices are collected within agreed payment terms.
• Build strong relationships with clients and internal stakeholders to resolve payment issues early.
• Manage overdue debt via phone and email while maintaining accurate records of all activity.
• Investigate and resolve invoice queries and disputes.
• Complete account reconciliations and support cash allocation where required.
• Work with customer portals and ensure invoicing processes run smoothly.
• Monitor payment trends, identify risks early and propose practical solutions.
• Support the wider finance team with reporting, credit notes and continuous process improvements.

Required profile

• Proven experience in a busy credit control environment with ownership of a sales ledger.
• Excellent communication skills and confidence dealing with stakeholders at all levels.
• Strong attention to detail and organisational abilities.
• Ability to prioritise a busy workload and meet deadlines.
• Proactive mindset, solving problems before they arise.

Required skills

• Microsoft Excel
• Microsoft Office

What we offer

• Annual salary up to £32,000 depending on experience.
• 25 days holiday plus bank holidays.
• Hybrid working model.
• Clear career progression and internal development opportunities.
• Supportive finance team within a stable global business.