Digital Assessment Training and Engagement Coordinator (Fixed Term)

About the role

The Exam Operations Team sits within Student Administration in Education Services and supports the delivery of examinations and reasonable adjustments for undergraduate and taught postgraduate courses. This fixed-term role leads the engagement, training and adoption strategy for the digital assessment service, working with the Head of Digital Launch and Programme Manager to roll out the Inspera platform across Departments and Colleges.

Key responsibilities

• Support the transition to digital assessment and embed a high-quality, inclusive and sustainable assessment experience across the Collegiate University.
• Work with stakeholders to promote the rollout of the Inspera platform and engage students effectively.
• Develop and deliver training resources, communications and engagement activities.
• Collaborate with academic departments, Colleges, students, senior University committees and external partners.
• Advise on engagement and adoption, ensuring consistent practice and continuous service improvement.

Required profile

• Degree-level qualification or equivalent professional experience in communications, stakeholder engagement, organisational change or a related discipline.
• Experience designing and delivering communications and engagement activity for organisational change or institution-wide programmes.
• Experience advising senior stakeholders on messaging, timing, audience engagement and reputation.
• Experience designing, delivering and evaluating training, workshops or learning resources for diverse audiences.

Required skills

• Excellent written and verbal communication, with experience producing and quality-assuring content.
• Ability to develop engagement strategies, set evaluation measures, interpret audience insight and work collaboratively in matrix structures.

What we offer

• Salary of £33,951-£39,906.
• 41 days annual leave including Bank Holidays.
• Membership of the Universities Superannuation Scheme (USS).
• Personal and professional development plan.
• Hybrid work possible at certain times, though some days per week must be spent in the office; peak examination periods may require full-time office presence, including Saturdays and Bank Holidays.

Applications close on 15 November 2026. Interviews are in person in late November 2026. Candidates should quote reference AB51490 and upload a CV and covering letter.