eCommerce Manager – Luxury Heritage Brand

About the role

An established consumer brand is looking for an eCommerce Manager to own online growth and turn traffic into revenue, covering the UK, North America and Europe. The role is hands-on and commercial, with the chance to manage eCommerce activity across two established consumer brands. It is a temp-to-perm opportunity: a day rate of £300-£400 (inside IR35) during the initial assignment, with a permanent salary of £50,000-£55,000. Start date is November or, at the latest, early December.

Key responsibilities

• Own the day-to-day performance of multiple DTC websites and develop strategies to raise online revenue, conversion rates and commercial performance
• Improve the customer journey, onsite experience and website functionality, and work with global colleagues on the website roadmap
• Manage website content, product merchandising, promotions and campaigns, coordinating with digital marketing, paid media and creative teams
• Optimise onsite performance through A/B testing, SEO improvements and customer journey analysis
• Monitor sales, conversion rates, average basket value and other KPIs, and turn data into actionable recommendations
• Share insights and best practices across international markets
• Partner with brand, marketing, commercial, operations and digital teams, and act as the key eCommerce contact for the UK market

Required profile

• Demonstrable experience managing DTC eCommerce, ideally in retail, consumer goods or a comparable consumer-facing business
• Proven ability to drive online sales, improve conversion and meet commercial KPIs
• Experience managing eCommerce platforms and website content, ideally Shopify
• Strong analytical skills and experience collaborating with creative, marketing and commercial stakeholders
• Excellent project management skills and a commercially minded, proactive approach
• Experience across international markets is advantageous
• Right to live and work in the UK; no visa sponsorship offered

What we offer

• £300-£400 per day, inside IR35, during the initial assignment
• £50,000-£55,000 permanent salary upon conversion
• A clear temp-to-perm opportunity with an established luxury heritage brand
• International DTC exposure across the UK, North America and Europe